Hands-on Server Management
Managing your server can be a time consuming task - installing software, verify versions, secure the server from hackers and exploiters, updating software, monitor Kernel releases, updating cPanel, then start all over again. Hands-on can do this for you and more!
Our support technicians are available 24 hours a day, 7 days a week, 365 days a year and are USA based.
Supported Operating Systems |
CentOS, RedHat, Fedora |
Support Control Panel Software |
cPanel |
Server Monitoring |
24/7 (5 minute interval) with Reboot |
Backend Software Updates |
Kernel, Apache, PHP, MySQL, Perl, Exim |
Additional Software |
cPanel, Fantastico |
Basic Server Management - $45/month
The following tasks are performed upon request:
* Kernel Updates* cPanel Updates* Monitoring - 5 minute interval w/ reboot* Firewall Updates* General Server Hardening
Hands-on Signature Management - $60/month
The Hands-on Signature Management is an ideal solution for users who have no server management experience and want to concentrate on their business and not tracking down spammers, hackers and software updates. With this package, Hands-on treats your server like one of our own. We perform routine upgrades and monitoring of servers along with the same security, firewalls and log monitoring that is performed each day in our Shared Hosting environment.
There are two major parts of the dedicated server that you will be restricted from:
* Root access to your server is disabled.
* Shell access to your server is only available to the staff at Hands-on.
You manage:
* Your Web site content
* Creating User Accounts& Domains
* Adding e-mail, FTP and users
* Installing custom applications
* Writing CGI and other scripts
* Transferring existing domains
We manage: Everything else!
Additional Tasks performed for free
WHM/CPanel Technical Issues
System updates, debugging errors, patching bugs, system compatibility checks,
etc...
Initial Server Setup
If you have a new server, we'll setup and configure the server completely
from scratch to get the server ready for your use!
Server Backup Restoration
If your server requires a restore, we'll restore all of your backups returning
your server back to normal.
Disaster Recovery and Hack Recovery
If your server is crashed or hacked, we will assist to determine the cause
and rebuild your system from backups.
Server Migration
If you are moving accounts from one server to another, we will migrate them
for you from the old server to the new server.
(You must have root access and CPanel running on both the old server as well
as the new server.)
System Security, Optimization and Hardening (performed on request)
| Software/scripts: |
Optimization, tweaks, and hardening: |
| CHKRootKit RootKit Hunter CSF Firewall CMQ Mail Manager Log Analysis Software Installation System Integrity Monitor SPRI Root Logger MyTOP MultiTail Password Scanner File manager Firewall Admin Brute Force Detection |
Securing and Upgrading of SSH Server Secure and Optimize Apache (HTTP) MySQL optimization host.conf hardening nsswitch.conf modification sysctl.conf hardening FTP Hardening TMP Directory hardening ( /tmp, /var/tmp, /dev/shm) Mod_Security Mod_Evasive PHP Tightening |
| The above is a basic list
that we feel would be sufficient enough to harden your server. If you
have any specific requests, just ask, and we will do it for you! |
|
At this time the Hands-on Server Management is currently only being offered to Hands-on Dedicated Customers. We hope in the near future to be able to extend this to other server owners, however at this time this is restricted to customers of Hands-on Dedicated.
The most popular control panel on the web - cPanel.
Hands-on Dedicated is an Official NOC Partner offering discounted rates for
the control panel.
Need an SSL Certificate for your site? Hands-on
SSL can help!
Hands-on is an official NOC Partner with Netenberg
- the makers of Fantastico. We offer discounted rates for their software.
Need a credit card processor? Hands-on Dedicated has used and recommends
e-OnlineData
since 2003